Returns & Exchanges
At DORSAL, we stand by the quality of our gear and offer a 30-day return policy to ensure you are completely satisfied with your performance equipment. If your purchase doesn't meet your expectations on the field or in the gym, we will make it right with a seamless exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused sports gear in its original packaging with all tags attached to ensure eligibility for a full refund.
Label and Ship
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing